BLDTRU

Privacy Policy

Last updated: 2025

This Privacy Policy explains how BLDTRU collects, uses, protects, and shares your information when you access our services. We take your privacy seriously and maintain strict security standards across our platform and infrastructure.

1. Information We Collect

We collect information in three primary ways:

Information you provide: account details, email, profile information, maker onboarding info, shipping addresses, dispute submissions, messages, and uploaded content.
Automatically collected information: device details, browser type, IP address, login logs, pages viewed, sessions, cookies, and interaction data.
Information from third parties: Stripe for payment verification, analytics tools, fraud prevention services, and connected social platforms (if applicable).

2. How We Use Your Information

Your information is used to:

Create and manage your BLDTRU account
Process transactions securely through Stripe
Provide maker and buyer dashboard features
Detect fraud and secure the marketplace
Handle disputes, refunds, and order support
Improve site performance and user experience
Comply with tax, legal, and regulatory obligations

3. How We Share Information

We do not sell your data — ever.

We may share necessary data with:

Stripe for payments, identity verification, and fraud prevention
Shipping providers (e.g., Shippo) to fulfill orders
Analytics vendors to improve performance
Law enforcement when legally required or to prevent fraudulent activity
Makers when buyers place an order requiring their name, address, and customization details

We limit the information shared to what is necessary to deliver services safely and effectively.

4. Cookies & Tracking Technologies

BLDTRU uses cookies and similar technologies to maintain sessions, remember preferences, prevent fraud, and analyze site usage.

You can disable cookies through your browser, but certain features of the platform may stop working correctly.

5. Data Retention

We retain information only as long as necessary to provide services, meet legal obligations, and resolve disputes. Makers and buyers may request account deletion, subject to transaction record requirements.

6. Security & Protection

BLDTRU employs encryption, secure infrastructure, access controls, and industry-standard security protocols to protect your data. While no system is 100% immune from risk, we actively monitor for fraud, suspicious activity, and unauthorized access attempts.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we store
Request corrections or updates
Request deletion of your personal data
Download a copy of your data
Opt out of marketing communications

To submit a privacy request, visit our Legal Contact page.

8. Children’s Privacy

BLDTRU is not intended for children under the age of 13. We do not knowingly collect information from minors. If we discover a minor account, it will be removed.

9. Policy Changes

We may update this Privacy Policy as laws or platform features evolve. Your continued use of BLDTRU after changes means you accept the updated policy.

10. Contact Us

For privacy questions, concerns, or data requests, contact our legal team at:

Email: legal@bldtru.com